The only reason I'm giving it a 2 is because the delivery guys were incredible and really understanding of my condition when they came to deliver our furniture. The guy in the store who sold us our items appeared to be a typical sales person. Working for that commission. My mom, however, loved him, so instead of going to a local store, we decided to buy at Slumberland. Their fabric choices for their in house line of couches was...outdated...to say the least and kindest. Really difficult to find something I could actually stand having in my home. The man, although coming across as knowledgeable in the inventory, needs to brush up on what is included in delivery and what's not. He said that furniture haul away was included in the price for which we bought our new pieces. Imagine my surprise when we're told that only the beds could be hauled away and not the couch which I had also replaced. So now I have too much furniture for my smaller living room and no place to move it to as we're both disabled and can't drive. Again, the delivery guys were AWESOME, and I appreciate them so much! But the sales reps...I won't ever buy from Slumberland furniture again. If he would have told me the truth from the beginning, that would be one thing. But he omitted that little detail, and now I'm seriously questioning my entire purchase which shouldn't be the case after how much I spent in their store.
Nice furniture and great sales. Customer service is pretty good too.
Good customer service and well trained staff. He knew the products very well.
We walked into the store with not really the mind set to buy anything, but to look. We walked out with a beautiful sectional ordered with great help from Danette!
We were told a time that the furniture would be delivered. We took off work and the day before it is to be delivered we were told a different time. Horrible customer service. Spoke with a few guys on the phone. They clearly don't care if they loose a sale of a couple grand. I wish I would have read the reviews before purchasing from this Slumberland. Will never be back. Oh and I have been a customer here for over 15 years. Just spoke with the manager told him I wanted the check back for the furniture he said okay absolutely did not even care if we spent our money there or not.
Slumberland Furniture is a US Furniture Store based in Onalaska, Wisconsin. Slumberland Furniture is located at 1293 County Rd PH, Onalaska, WI 54650, USA.
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