She said NO looks the same as before said nope Did get what Fantastic Sam's thinks is a perm and got charged $99. She's like WTF. They are so unprofessional they turned paying customers whom needed haircuts away because one stylist was busy curling,putting make-up on her cute 4-5year old,while the other stylist kept an eye on the ladies 2 year old son. The other stylist was finishing another stylist blue hair and make-up (for pictures and they win they go to Vegas) guess that's more important than actual customers needing a haircut, Asked the assistant manager how do you make money? Got camera's look for yourself,unless they are just for SHOW! I couldn't go to the salon,today and told her my hair can't be repermed because it being fine and thin,and wanted my money BACK! but told the assistant manager I'll send you pictures of before perm,and after perm.She Wasn't interested,did tell her was going to post a review and ONE on Facebook and everywhere else, SAVE YOUR MONEY GO SOMEPLACE ELSE FOR YOUR HAIR CARE NEEDS!
We got there and they told us it would be a 35 minute wait. We waited for over an hour. No apology for running so late. They have done that to us every time we have been there. I understand there is a wait but be honest about how long the wait is. Not going back.
They do a good job with my haircut. Wish that inflation would stop as it is getting too expensive to go out and get a haircut these days
The two vermin apparently in charge..very disrespectful to the other two women...it seemed they only cared about the register...
Was given a trainee to cut my hair after I waited over an hour. I was not asked if it was ok with me if my hair was cut by a trainee. It took her over an hour for a simple haircut! I did not schedule that amount of time. My haircut was awful! Sides are different lengths, bangs cut straight across, and she cut off over an inch more than what I asked her to cut off. I have had issues there before. Definitely not going back!
My Experience! Well went in for a perm Yesterday May 2,2017, My hair is thin,babyfine, and shoulder length, When I get perms, I got curl from root to ends, hair feels thicker and fuller and darn cute.I hadn't been able to get a perm or go because I had cdiff fighting for my life for a year, and having 2 elbow surgeries and haven't felt well enough to go, til few weeks ago, wanted a new LOOK! I walked in with straight hair, and after there was NO curl, I kept telling the stylist does this looking in the mirror lifting my hair from root out saying does this look permed,telling her my hair takes to perms well ,and this isn't even close, looked like just got out of shower and hair still straight as a board!For ten minutes dumbfounded and asking her for the 10th time Does THIS looked permed to YOU? Even after my dissatisfaction and disappointment of walking IN with straight hair and after the perm WITH straight hair she charged ME! I paid $99 receipt said perm lower back. My hair is shoulder length, I should have gone to the professional college of beauty paid $34 and sat in the chair for 4 hours and gotten A Real Perm(their students)! Instead of a salon where takes 2 hours and get NO perm and get charged $99. I called talked to the assistant manager,told her wanted my money back,we will get back to you in 24 hours. WTF!Wish I could post a picture! My motto someone isn't happy and has a firm right to be, shouldn't charge them. My hair is so fine I can't have them redo my perm will fry my hair and would have to cut it short and let it regrow out, and people with fine hair takes forever just to get shoulder length hair,2-3 years infact! I would so love to post a picture. Before going to this salon,went to cost cutters (not realizing my appointment was in Southside Wal-Mart in lacrosse not Onalaska one) called Fantastic Sams, got in for my perm. I stopped into cost cutters afterwards and asked same stylist lady does it look like I got my hair permed
Fantastic Sams Cut Color is a US Hair Care Studio based in Onalaska, Wisconsin. Fantastic Sams Cut Color is located at 1226 Crossing Meadows Dr B, Onalaska, WI 54650, USA.
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