Just had one of the worst experiences. Shared it with the manager, who we had to ask for 3 times. Twenty minutes later when Bailey (one of the mngrs) appeared... it was apparent she didn't care about our concern. The issue was our credit card took 20 minutes to get back to us after waiting 10 minutes for it to be picked up. No one seemed to know where it was. So sad... outback has usually been better than this. Lots of staff and not overly busy either.
Horrible service 10/4/17. Waitress came to table within 5 min and said I'm very busy be back in 2min. 20 min later she returned. Ordered our drink and meal and guess what 20min later we got our first drink after we asked where they were. Food came out by a different server. I was short a side had to wave down a different server to get that. Finished eating and guess what no waitress. Waved down a different server to ask for our bill. Pretty pissed at this point. If you have 2 hrs to eat a meal food was good but WOW the service is horrible. Won't be back.
If it's available. The steaks were tasteless and overdone, utensils were not given properly and in the end when coffee was ordered, the coffee was cold and disgusting, the waitress said she took time to warm it. Will never go. Texas Road House is better, at least the manager comes and asks how everything is!
We took business guest's from overseas, we're very embarrassed with the service and dinner. Everytime we ordered something the waitress kept on saying she has to check
Thank you again.
If you go places for service this outback location is great. If you care about food taste, pick somewhere else. I am quite certain my steak had been maneuvered through countless salt mines before I received it. Definitely will not return, hope this review aids those struggling to pick somewhere to eat.
I got in late almost at closing but I want to thank them all. They were very professional, the atmosphere was nice and clean. The service as well the food they served me there I would give them all a (10).
Outback Steakhouse is a US Bar based in Onalaska, Wisconsin. Outback Steakhouse is located at 311 Hampton Ct, Onalaska, WI 54650, USA.
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