This is hard because I adopted from the humane society nine years ago and they were great. This year is a completely different story. I don't know who is running the place but it looks like they need some new people. My cat went missing late April. I called the humane society first and reported him missing. I gave a VERY THOROUGH description of my cat down to which teeth were missing, looks, characteristics, and weird quirks that only the owner would know. They told me the cat they had was between 1 and 2 years old. Definitely not nine and no teeth were missing. I was called a MONTH later and told that they have my cat. Went to go check it out. They had my cat the whole time!!! Even the description they had on his kennel matched the quirks and everything I had my list of description I gave them a month prior and the wanted to charge me $300 for keeping him for the month. They were rude and tried to make me sounderstand negligent when they didn't document our multiple conversations. They dropped the charges in half claiming "it was miscommunication on both ends". Pretty sure the miscommunication was entirely on their end and I should never have had to pay $150+ dollars to get my cat back. I decided to give them another chance as we are in the process of growing our family and adopting a dog. We'll I went down to talk with them and meet the dog I was interested in and the refused because visiting hours are 1-5. I work at 2. I asked is there a way I can call ahead to make an appointment since I work everyday during visitation hours and/or how can we make this work. Nope. You can only go during visiting hours. They are unwilling to work with you or your schedule. BTW the dogs were having outside time while they clean there kennels. I honestly can't think of a better time to meet the dog while its relaxed and being natural. I'm pretty sure I could have gone and played with all the dogs and would have seen their real personalities and excitement. I really just think the humane society wants to keep the pets and not adopt any out.
Sincere appreciation for giving my phone number to the woman who thought she had my lost dogs. She did indeed and they are now happily back home with her very grateful family. To other owners of lost dogs, my vice is to call the CRHS right away before you do anything else. It is the first place people call when they find a lost dog. Because I did this, I got a call this morning which brought so much Joy to my family.
Communication with staff and amongst other interoffice staff members and volunteers needs serious improvement. Caused some problems with adopting our new little kitty. But after several phone calls and about two weeks later, the staff was on the same page as us. Offers special rates for adoption of animals over a stay of 30 days at their facility. Also may include the cost of neutering and spaying.
I have adopted 5 animals from there. Some experiences have been good others not so much. Most staff are good but others just seem to not really want to be there. But if you need training or help with problems, Shirley is great!
A great friendly staff that cares about animals.
Coulee Region Humane Society is a US Finance company based in Onalaska, Wisconsin. Coulee Region Humane Society is located at 911 Critter Ct, Onalaska, WI 54650, USA.
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